Chrisitan Gift Baskets
Spiritual
Baby
Birthday
Get Well
Graduation
Mother's Day
Father's Day
Valentine's Day
Easter
Thanksgiving
Christmas
Disciple's Cross
Christian Books
Christian Garden Décor
Christian Home Décor
Christian Gift Mugs
Christian Toys
Christian Wall Cross
Christian Youth Books
Coming Soon!
Christian Jewelry
Christian Candy
Christian Clothes
Christian Accessories
Christian Seasonal Gifts
Customer Service:
Ordering Information
Shipping Information
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SHIPPING INFORMATION
We are not responsible for incorrect information sent to us, incorrect shipping addresses. Please enter destination location carefully. We charge a redelivery fee of $7.95 for any incorrect addresses. Please note the biggest mistake is a missing suite or apartment number.
During peak seasons shipping companies reserve the right to suspend their guarantees. We will inform you if such an event should occur.
Once shipping company has claimed delivery of a package, the responsibility of this package is no longer ours. If the recipient claims non-delivery and the shipping company claims it was delivered, we cannot issue a credit or refund. We also have to charge for a reship as the shipping company will not refund any packages shown as delivered.
HOLIDAY DELIVERY:
During peak times, deliveries may take one additional business day to arrive. This affects the week prior to the following Holidays: Christmas, Thanksgiving, Valentine's Day, Mother's Day, and Father's Day.
UNDELIVERED PACKAGES:
Once a delivery attempt has been made it is the responsibility of customer to make sure the package is accepted. We do not guarantee delivery will be made if there is no one home to accept a package or if the shipping company is unable to deliver package. Some packages require a signature, while other may be left at the door.
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SHIPPING CHARGES:
Order Total |
UPS Ground |
0 - 24.99 |
$8.99 |
25.00 - 49.99 |
$14.99 |
50.00 - 74.99 |
$24.99 |
75.00 - 99.99 |
$29.99 |
100.00 and up |
FREE |
Delivery to the Continental United States - Standard Ground
Delivery - allow 1-2 weeks. Other delivery available upon request. Add comment to order or send email to get additional costs customerservice@thecrosstoheaven.com.
DAMAGED SHIPMENT OR PRODUCT:
The Cross To Heaven takes great care in making sure each gift is carefully packaged to avoid any damage that could occur during shipment. We use special adhesives to keep product from moving in the basket as well as extra strength shipping boxes.
In the unlikely event an item does arrive damaged, please notify us via email within 24 hours. We will send a replacement for the same product.
If the shipping box arrives damaged, you should REFUSE IT. Damaged merchandise will be replaced at no cost to YOU. |